Customer Testimonials
Excellent experience from start to finish, extremely helpful and a pleasure to work with. Couldn’t be happier with my purchase
Great Sales and Service Team!
VERY GOOD COMMUNICATION AND NO PRICING GAMES PLAYED. EASY IN AND OUT CLOSING
Overall Xander and Danah were good to work with. I'ts a dealership and they have the usual sales pushes and urgency for you to buy. With that being said Xander did work with me and my wife well, and met all my expectations. He did not ride along on the test drive which I liked, and that gave us time to listen to the car and feel the ride better without someone asking how do you like it so far. He did understand why I wanted to do an inspection on the lift and made that happen. Where Summit ... Read More DealerRater - Nov 2, 2026
Be very careful Tried adding thousands of dollars on to the bill of sale. Mysteriously forgot to ask me about them. Seems to be deceitful and not totally honest. Be careful.
Summit ford has missed requested service items during my visit. A second visit with a different vehice yielded zero work accomplished even though a challenge with the requested service was explained in advance. The dealer failed to assign the appropriate resource to complete the request.
Cory was both knowledgeable and professional during my latest purchase. He listened to what I was looking for and was able to find the explorer I wanted.
Great communication. Answered all my questions. Returned calls/emails promptly. I purchased the truck from Alaska and it was a very smooth process.
Summit Ford in Beaverdam is an amazing dealership. I would recommend them if you’re looking for a vehicle. They have carrying customer service and we’ll go above and beyond to make sure that you’re happy with what you got.
We had a SUPER GREAT experience with Summit Ford!!!! Zander, the salesmen was exceptional!!! Bright smile, happy, friendly, and awesome to work with!!! Danah in Finance was also beyond amazing and helpful!!!! We would recommend this dealership to anyone looking for a vehicle!!!!!
Don't try booking a service appointment online. For literally the past year every time I do so they call me as soon as they can and "ask" to move the appointment. They blame their online scheduling, they blame Ford, they basically will blame anything except their own incompetence.
I'm done taking my truck here. The locality isn't worth the headache of trying to get in for a simple oil change and waiting for the inevitable phone call from the dealer telling you that you can't get in, but framing it as a request of ... Read More Google - Oct 6, 2026
My salesman, Zander was very pleasant to deal with, knowledgeable, prompt and accommodating. I despise car dealerships where the salesman attack you when you enter the lot. This was/is not the case at Summit Ford. I would purchase another vehicle from them in a heartbeat!!!
I had fantastic and thoughtful experience at Summit Automotive Ford in helping me find a new vehicle. I initially had my eyes on a Tacoma, but I did not like it on the test drive and the price was a bit out of my range. Dan was patient and helped me provide enough feedback to him to eventually find a Jeep Grand Cherokee on their lot, which oddly enough wasn't listed on their website. Luck in my favor, as the color and quality of the vehicle spoke for itself, and the test drive locked me in. The financing was ... Read More Google - Oct 4, 2026
Our car buy process with summit started with a phone call to see we could test drive a vehicle from there website we were driving an hour to do this and asked if there was anyway we could be assured it would still be there, we were told if we put. 1000$ deposit non refundable they would secure it for us. This seemed steep and a non refundable on a vehicle that was in a stop sale for recalls. We were told we would get a call back quickly to see if they could waive that 4 hours later we called back ... Read More DealerRater - Sep 30, 2026
Great start to finish experience. Your vehicle is in good hands choosing Summit Ford
I just had a traffic emergency on the interstate. My tire blew. When my tow driver came he said my car shouldn’t have different size tires on it. When I bought my car, I brought it back because the tire wasn’t holding air. I was told that “new tires” were put on. The tires are not only not the same brand, one is the wrong size. I have never been lied to as much as I was by this company.
By far the best car shopping experience we have ever had. Our sales associate was Tanner. Hands down a great young man. He helped meet our needs not big dollar sales. No pressure sales!!! That is why I will be back in the future when we purchase another car. In the mean time. They will see us for what they provide with their shop. They create a loyal customer base with their great service and competitive pricing. They made sure we were comfortable and provided coffee, drinks, snacks. Very family oriented. I don't hand out compliments that are not ... Read More Google - Sep 28, 2026
Called and talked to tanner at 8:30 am. Waited all day for a video of a vehicle . No call backs. No response to texts then he called me at 3 pm to tell me someone was working on a deal to buy the truck.
Excellent service offered as always. The staff was great and they really tried to meet my expectations and work with what I wanted.
Danah and Josiah were really great to work with. Both were honest and friendly, and I felt heard.
Lexi is the best. It's my first time leasing (from a dealership in Madison), and I was nervous about where in town I should take my car for it's first oil change. Lexi convinced me to come to Summit and won me over with her team's excellent service. They were friendly, came and picked up my car, and returned it without issue. Will definitely keep Summit in mind for future maintenance and vehicle needs!
Service dept has been excellent!
Good costumer Service by the Service Advisor Brooke.
I knew exactly what I was looking for and they found it. They drove to pick it up in a different state.
Great customer service. Tanner and Danah helped me with everything!
I came in already knowing what I wanted which was the Ford Bronco. I didn't like the fact that the sales person was already waiting for me before I got out of my vehicle. Zander was able to help me with the features of my new vehicle
One star is too high for their support. I requested a third party topper that was even with the cab. The purchase agreement just had a topper listed, no model was given. The second picture is what I received. I called immediately after it wss delivered and the vice president/owner basically said you signed the paperwork and that’s it. He feels they did nothing wrong. I know at the time LEER and Ford bothe offered several styles and they never asked which one I wanted. I assumed that the salesperson I talked to would have been consulted but ... Read More Google - Aug 14, 2026
They sold me a car that was a miss build!! And the billion $ company told me beings I was the second person to own this car with 4,000 miles that I or no sorry the person who owned the car before only had 90 day to tell Ford!’ lol. What a joke! I’ve called the guy who sold me the car 3 times and nobody calls back!! This is a joke don’t buy anything from these people!! Don’t buy anything new there all junk and won’t last 50,000 miles before you will Need a new motor or tranny!!
We worked with Jamie Hansen on the sales end - she was an excellent salesperson and communicator. After we purchased, Danah Rosenmeier handled the business end of things. She was also an excellent communicator and very knowledgeable. They were an exceptional and experienced team!
(Translated by Google) I heard that Ed Garcia was hired as a manager. I immediately contacted him to inquire about purchasing a new vehicle. He is a patient, kind, and very honest person. Ed helped me with my house in the past, and I definitely hope he will help me with my vehicles in the future.
(Original)
Escuche que contrataron a Ed García como manager. Inmediatamente me puse en contacto con él para ver la posibilidad de comprar un vehículo nuevo, es una persona paciente, amable y muy honesto. Ed me ayudó con mi casa en el pasado ... Read More Google - Aug 11, 2026
Sales and finance dept seem ok. I took delivery in a f150 they dinr have tge remote access door code. Have to gi back ti service dept to get it. This shloud be starndard info for a vehicle
I have purchased several vehicles from Jamie and as always everything goes very smoothly. She always finds what I'm looking for in a vehicle and is a pleasure to do business with.
Was a pleasure working with Jamie. Made the process easy. Work with all third parties involved and I didn't have to ask questions. Responsive as well. Truck had an issue right out of the gate. She picked it up next day (1hr drive away) and returned it for me without hassle. Lastly, I took note of where the gas tank sat, and it came back with a full tank. Impressive. The little details like that matter to me. Would buy from her again.
Jamie has been great to work with and is extremely helpful, responsive, and a true professional. We appreciate how easy she and her team make the buying process.
I recently had the opportunity to work with Josiah and it was a great experience. Being from out of state I was worried I would be taken serious and/or get good customer service. His attentiveness and prompt replies, along with his willingness to answer my many questions and provide info and details was second to none. I wouldn't hesitate to recommend him to anyone looking for someone honest, hardworking and dependable.
The experience was very good and the employees were excellent to work with. They did everything they needed to.
Very easy and simple process. Everything was explained to me well and made it a easy and comfortable buying experience. Would recommend to others!
I think the extended warranty on a car's is a ripoff.
Our experience with Summit Ford Beaver Dam has been awesome! Tanner was very professional and knowledgeable. If he wasn’t sure about something he was willing to go find out for us. He didn’t act like he knew everything. I appreciated his honesty. Danah was very thorough in explaining the whole purchasing process and add on protection policies. She never was high pressure in trying to get us to buy extra protection policies we didn’t want. We have never had anyone be that thorough explaining the process to us. We would definitely buy from Beaver Dam Summit again.
Professional - responsive- made sure I got the vehicle I wanted at a great price - customer service exceptional from both ladies!
Friendly, transparent, honest, very great people , would come back there again. I certainly.would go back.
Everyone I dealt with was great. Listened, and conversation was easy. Cody is an exceptional young man.
He worked with me and made the sale easy. Danah worked hard by trying to help me get approved a loan.
They did everything they could before I even got there!! Because I had to make such a long trio
Tanner had a very good disposition and didn’t pressure us to buy a car. Danah was very nice and helped us out and explained everything so we could understand.
Thank you Jamie and Danah for making the car buying experience so smooth and painless.
Xander and team were excellent; they walked me through the process and didn’t try to strong arm me into buying or adding anything on that I didn’t want or need. They addressed my concerns and made the trade in and purchase seamless. I will buy from them again and recommend friends and family.
I contacted Josiah by telephone to inquire about an Aviator I saw on Summit's website. He was very professional and helpful, After a bit of negotiation, we decided to trade our Continental in on the Aviator. When we drove up from Iowa to make the trade, we had some issues do to our Trust, so Danah said she would work out the details. So we drove our car back home while she finished the paperwork and I wired the money to them. As a sign of good will and very good Customer Service. at no cost to us, they ... Read More DealerRater - Jul 9, 2026
Everyone was amazing helping me with my used car purchase! Thank you so much to Tanner for all of your assistance!
I purchased a 2022 F-350 XLT from Summit Ford. Cody, my salesman, was personable, responsive, and the bright spot of the experience. Unfortunately, the rest of the process left a lot to be desired.
I originally held off on updating my review because I wanted to give Summit Ford a few weeks to make things right. They told me they would work with my local Ford dealer to resolve the missing factory keypad code issue, but ultimately did not follow through. Since I live almost two hours away, returning to Summit Ford was not realistic.
After owning the truck for about ... Read More DealerRater - Jun 17, 2026
Tanner and Danah were both wonderful to work with! They both made the process extremely easy and they even stayed past closing hours to complete the process so i could take my truck home! Great selection of quality trucks. Highly recommend!
Professional and competent. Very customer oriented and helpful. Went out of their way to get the best possible outcome for me and securing the deal and delivery of the by.
Tanner made sure to answer all of our questions as thoroughly as possible. We went into Summit Ford to simply test drive some vehicles and ask some simple questions about our trade in options. Tanner made sure we didn’t feel pressured to buy and that eased any concerns we had going into it. We felt our time and money was being taken seriously even after making it known we weren’t for sure buying. All in all, best dealership experience we have had and we will be recommending Tanner and Sumit Ford to friends and family.
Everyone was very helpful and pleasant. Very helpful with finding what I was looking for. Definately recommend to others
Had a great buying experience at Summit Ford. The employees were very responsive and professional.
Addressed my concerns went out of your way to make sure everything thing was done. Financing was great information right away
Very easy to work with. They are not paid on commission so this is the only dealership that I actually had to park my vehicle and walk inside to talk to someone. They didn't scope the lot looking for business.
The process was very smooth. I called Jamie, she found the truck I was looking for and Danah handled the paperwork.
I would have better stars as I walked in ready to make a deal and had clear communication of the vehicle I wanted. I test drove my second choice. Asked several times about my first choice and kept getting ignored as that one they would have to bring over from the other location. I was told that can be done and it was no problem. But clearly it must be a problem. I asked for the numbers of the first vehicle. I asked what I had to do to hold until I could look at it. They said nothing and ... Read More Google - May 1, 2026
Had confirmation the vehicle I wanted to purchase was in stock. Set up a test drive. Drove 1.5 hrs to purchase. Test drove it. Ready to buy, salesman said, I got some bad news,truck is sold. Offered me a different truck with 20000 miles more for the same price. What a joke. I was not happy. Took time off work to do this. Offered gas to cover my expense. Unreal. I honestly feel bad for the salesman, he looked as mad as I was
I purchased a 2022 F-350 XLT from Summit Ford. Cody, my salesman, was personable, responsive, and the bright spot of the experience. Unfortunately, the rest of the process left a lot to be desired.
I originally held off on updating my review because I wanted to give Summit Ford a few weeks to make things right. They told me they would work with my local Ford dealer to resolve the missing factory keypad code issue, but ultimately did not follow through. Since I live almost two hours away, returning to Summit Ford was not realistic.
After owning the truck for about ... Read More Google - Apr 28, 2026
The sales department and finance department were fine to work with during the purchase. The issues I had were I was sold a vehicle with a nonfunctioning brake light (which they did fix for no charge) and I was not notified that the tire pressure sensor was not working in the tires before purchase which I had to pay for separately after my purchase. In addition, the spare key I was provided only gets me into the vehicle but does not start the vehicle, as it is a push to start. Aside from that the vehicle is running well. I ... Read More Google - Apr 18, 2026
Summit Ford went above and beyond to find the truck I wanted and get it on a dealer trade. It was great working with the summit team.
Steve was a great guy to work with for me buying my first truck from a dealer but I’ve had a hand full of issues with them telling me options like that a block heater was on the truck when it was not and they won’t send me a block heater for the truck or anything
Tried selling me a truck with bald rear tires and when I say bald I mean BALD, they replaces the frints with 2 new and left the drive axle alone and refused to replace them to close the deal. Litterally was rhe only thing stopping me from purchasing the truck in that moment. But absolutely wouldn't budge or replace them to even close the deal leaving me with a cost that would immediately have to be taken care of. Honestly not even sure id go back if they did call me and say yea we can do them now at ... Read More Google - Mar 6, 2026
Cody, Danah and Lexi were outstanding to work with. Knowledgeable, personable and never pressured us into making a decision. They took the time to answer any questions we had. Our deal was completed online within a day or two. Would definitely recommend this dealership and especially Cody, Danah and Lexi. Thank you for making this a very positive experience for us.
I absolutely love my car and the process was very easy I was able to walk in and walk out with a new car
I purchased a vehicle from Steve Svendsen and he was amazing! He was not pushy or rude, and he was extremely helpful and willing to work with me. I hate purchasing vehicles but the experience I had on Monday, I will not hesitate to come back to Summit to purchase another one in the future.
I love how you respond only to how you claimed you would fix it and avoid the part where you never told us about the damage and then lied to us about how it wasn't your responsibility and only decided to do that once I threatened taking legal action. You also avoid the fact that you drive the vehicle back after supposed repairs and leave less than a gallon of gas in it and then tell me I have to sign your disclosure form or I won't get my keys back.
Purchased a 2024 Kia Carnival that had been ... Read More Google - Jan 4, 2026
The process was easy and flawless. I would recommend to anyone. Everyone there is very nice and professional and are willing to help.
Highly recommend Daniel as a salesperson. We have purchased 2 vehicles from him in the past 5 years.
Excellent communication from start to finish. Great experience. Was a pleasure working with Summit Auto!
She was very helpful and made us feel welcome and also made the financing part of our purchase a seamless experience
I purchased a car from this dealership with the agreement that hail damage, sustained on their lot would be repaired. My salesperson quit the same week I bought the car, and from that point on, communication was extremely poor. I had to call and message repeatedly for updates, and the repairs took 3–4 weeks on and off before I finally got my car back, which then I found the trim of the doors were still damaged from hail and later had to call and bring the vehicle back when the parts were ordered to have them replaced. On top of that, ... Read More Google - Aug 13, 2025
Went in for a routine oil change and was told my battery was bad. I have had no issue with my battery going into this appointment. A week later my battery was dead. I had emailed the service manager and I am still waiting on a response.
Cody and Danah were very easy to talk to and helpful with any questions I had. The whole process was quick and easy.
We drove an hour to a dealer outside of our hometown, looking for a genuine experience. Our usual dealer sold out and we thought it was time to try somewhere else. Cody was nice and easy to talk to. However we are already needing to put money into the truck we bought 5 weeks ago. We won’t be back and we will definitely not be recommending this dealer to any of our friends or family. I’ve worked in retail and my family owns a tractor company. I would have been embarrassed to sell them a half serviced vehicle.
Great team to work with. Process was easy and fast. Worked with me on every aspect of process
Easy process. Was straight to the point. No games or gimmicks which is what we appreciate in a dealership.
We appreciated the whole experience at Summit. Tanner was a very great help to us. He is a gentleman in every respect. We also appreciated how the vehicle was handled to get it to us in a timely fashion. Thank you Summit Ford.
Most expensive EV Chargers I've ever seen.Defianition of price is gouging. Charged for 60 miles, and it was $18. If you do the math. It doesn't add up.
Worst garage to have work done at , forget parts all the time when putting back together. Have to make special trips back so they can do their Job right
Was a great comfortable experience. I didn’t feel any pressure during the interaction. Thank you!
I got a online estimate to sell my 2021 Chevy Equinox and got an instance quote at a fair price. I made an appointment with Steve Svendsen in the afternoon. This is the first dealing with Summit Auto so I did not know what to expect. I figure they would go down on the offer because of this or that but in they actually gave us a little more. The transaction was very timely and smooth. It was a great experience and we are extremely satisfied. Would recommend. Thank You
Easiest truck purchase I have ever had, Jamie Hansen was great to deal with! Would buy from again!
They were super easy to deal with. I think we both got a good deal on my trade-in. They will answer questions and respond after your purchase. I will definitely look here again for my next truck.
they love to scam you on used cars. most of them have been in a accident before.
Working with Cody and Danah was a pleasure. They both were very communicative, and helped me and my family the best to their abilities with finding us the perfect vehicle for our expanding family!!
Had a great experience. Cody and Danah were great to work with and did their part in helping me get the vehicle I wanted for my expanding family!
Very helpful, friendly, informative, and supportive team. I have never had such a great experience at any other dealership when looking or purchasing a vehicle before. You have an outstanding team!!
This dealership is amazing with all rockstars helping out any way they can. Got into a truck that met all my requirements and in no time at all. Brennon was great and helped me find what I was looking for and Danah got all the paperwork done and explained everything so easy even I could understsnd. Thanks Summit for being such a great dealership and treating everyone like family. Highly reccomend and will be taking everyone here!!
Thank you, Dana was, Professional, Knowledgeable and Expeditious. Total Satisfaction of Product, the Transaction and Delivery
I purchased a new Ford Expedition. All Summit Ford performance was excellent except for scheduling sales meetings. There was excessive wait times when I thought we had scheduled a meeting.
