Customer Testimonials

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Google Jun 14, 2024

Fast, friendly, met our needs

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Google Jun 13, 2024

Gisselle was very professional and always goes above and beyond to make me the customer happy!

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Google Jun 7, 2024

So far so good. I had a terrible experience right before this and this one was smooth sailing all the way. I had Steve as a salesperson and he did a good job. If/when we buy another vehicle, we will be coming back.

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Google Jun 1, 2024

I liked the polite attitude during the whole paperwork process. The car was delivered on time without any problems. Thank you

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Facebook Jun 1, 2024

Just bought my second vehicle from Summit in beaver dam. Both experiences have been great! Thanks to Nick and the team there to make the experience comfortable and seamless. Keep up the great work, Summit!

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Google Jun 1, 2024

Good customer service and efficient.

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Google Jun 1, 2024

Summit Ford was easily the best car buying experience I've ever had. I was in the market for a used Outback, and Summit had a 2023 Wilderness edition for below market average. Everyone there was friendly and attentive. The process was smooth, and they respected my decisions without pushing. They were also very welcoming and accommodating to my dog! When I'm in the market again, I will absolutely go back to Summit.

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Google May 25, 2024

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DealerRater May 19, 2024

Would I ever buy another vehicle from Summit again? Without a doubt or hesitation, absolutely. After looking and researching for over 2 years on the RAV4 Prime, even expanded my search nationwide, nothing align to what I wanted and quite frankly my budget - price, mileage, features, and conditions. I drove almost 5 hours to Summit to trade in my vehicle (which they gave me a good value for, and within the fair market value), after I had communicated with them before hand. I really appreciate the transparency no nonsense back and forth and not wasting of my time or theirs. I’...

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Google May 18, 2024

Would I ever buy another vehicle from Summit again? Without a doubt or hesitation, absolutely. After looking and researching for over 2 years on the RAV4 Prime, even expanded my search nationwide, nothing align to what I wanted and quite frankly my budget - price, mileage, features, and conditions. I drove almost 5 hours to Summit to trade in my vehicle (which they gave me a good value for, and within the fair market value), after I had communicated with them before hand. I really appreciate the transparency no nonsense back and forth and not wasting of my time or theirs. I’...

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Google May 11, 2024

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Google May 11, 2024

Good service, friendly staff

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Google May 10, 2024

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Google May 10, 2024

Salesman Brennon was saintly patient with us while we made our decision. He was knowledgeable and friendly. Never pushy. The office was neat, tidy and welcoming. Selection was plentiful. 10/10 would definitely return.

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Google May 5, 2024

They took care of the areas of concern with the used cargo van, and made the sale.

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Google Apr 23, 2024

Great sales experience. Cody the sales person was very patient and helpful. Love the new F150!

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Google Apr 20, 2024

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Google Apr 17, 2024

Brennon and Dana were great and did everything they could to make sure my whole experience was easy and pain free.

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Google Apr 13, 2024

Dave was very helpful. I love my jeep!!

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Google Apr 13, 2024

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Google Apr 9, 2024

We bought a used car from them online and when we arrived to pick it up, there was a large scratch that wasn't there when we viewed it online. They didn't give us any trouble, the immediately said they would pay to have it fixed and apologized. Even though it could have been a rough situation, they were very courteous, professional, and stood behind what they were selling. it was very appreciated.

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Google Apr 8, 2024

Very friendly and knowledgeable staff. Not pushy like some dealers are. Brendon my sales guy made the entire process very easy. Would easily go there again!

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Google Apr 6, 2024

I just wanted to take a moment and appreciate all the hard work and dedication that my sales professional Mr Dave offered me in purchasing a vehicle. I purchased it long distance and he was kind enough to assist me in the entire matter. If you're looking for a car I would definitely recommend working with Mr Dave he's extremely professional, polite and courteous. Also a special shout out to General Manager Mr Michael. He was absolutely amazing and was kind enough to take time out of his busy schedule to speak to me so I want to ...

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DealerRater Apr 4, 2024

Everyone at Summit Ford was friendly and easy to work with. They were knowledgeable in the specifics of the car I purchased.

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DealerRater Apr 3, 2024

The entire process couldn't have gone smoother. Thank you to Jamie and Danah asking with the delivery team!

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Google Apr 3, 2024

Brennon and Danah were amazing during the whole process. This being my first time having to finance a vehicle. I love my new suv and if I’m ever in the market for another vehicle Brennon and Dana have my business.

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Google Apr 1, 2024

Jamie was great to work with, would highly recommend the team at Summit! Delivery crew was nice as well.

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DealerRater Apr 1, 2024

They did everything they could to make my experience quick and easy, and were eager to help.

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DealerRater Apr 1, 2024

Very friendly and helpful. My only issue was, my take had a full tank of gas and my new vehicle was under 1/4 tank. Splitting hairs, but it bothered me a little

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Google Mar 28, 2024

Brennon helped me buy a new truck and he was amazing help, would definitely recommend buying from here

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Google Mar 26, 2024

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Google Mar 24, 2024

Cody was phenomenal in helping us navigate and purchase our vehicle. The staff was amazing and the facility clean and fully staffed. Tim and Danah were also helpful and very welcoming.

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Google Mar 20, 2024

Tim Cwirla was great. So much so, that my 14 year old son wants to buy his first car from him. Thanks again.

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Google Mar 19, 2024

Michael and the Summit Staff were absolutely fantastic to work with. They answered all my questions and made sure everything I did need to know about the vehicle was presented. Excellent pricing on the vehicle being purchased and was very satisfied with the trade offer. Also, Danah presented the warrantee options available and customized a plan that would best fit out needs. Great experience, very happy with the vehicle, and highly recommend Summit Auto to anyone in the market for a new vehicle.

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Google Mar 16, 2024

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Google Mar 12, 2024

Having problems with a software update that was put in my 2021 Bronco. Took her to Summit in Beaver Dam. Service writer Brooke and the service manager Steve were amazing! Kept me up to date the whole way and got my baby back up and running properly and got it done quickly! 10 outta 10 recommended to take your vehicle to them for any service needs! Thanks guys we will definitely be doing all our business with Summit Ford!

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Google Mar 11, 2024

All around great experience. The team at Summit clearly appreciated our business and bent over backwards to accommodate. I’ve bought more cars than I care to remember, the experience with Summit stands out.

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Google Mar 9, 2024

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Google Mar 8, 2024

Great service and friendly faces! I've also done the pick up and drop off option for my dad's vehicle and it's so great to have a service where you don't have to worry about taking time off of work to make it to the appointment, they take care of that for you! Thank you Summit Ford!

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Google Mar 7, 2024

Friendly staff who actually CARE about their guests! They made everything quick and painless, and I'll continue to get all my vehicles serviced with them!

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Google Mar 7, 2024

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Google Feb 28, 2024

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Google Feb 22, 2024

Blew a tire and then the spare and was stranded 30 min from shop. Got a friend to get me and the original tire and the next morning I brought the tire and rim in and got repaired and they helped with their mobile service and installed the new tire at no cost.. Literal life savers and I am beyond grateful and thankful!

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Google Feb 20, 2024

They were willing to pick up my vehicle at my home for no cost! They even dropped it back off after it was done and washed my vehicle. Thank you Summit Ford!

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Google Feb 20, 2024

I will always bring my vehicle to Summit for any of my service needs!

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Google Feb 20, 2024

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Google Feb 18, 2024

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DealerRater Feb 18, 2024

No hassle and stayed after closing time to finish the deal. Overall great experience thank you

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Google Feb 16, 2024

There are still good people in this world! So very thankful and appreciative of a random stranger! Broke down after work with a flat in the dark and cold. Slowly made my way to the kwik trip in Beaver Dam. Joel happened to see me pull slowly in and offered his help. He saved me!!!! He happened to work across the street at Summit Automotive. They were closed, but he had access to get all my information, a loaner truck to get me home and set-up me up to get tire fixed. I can't say enough about the customer ...

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Google Feb 14, 2024

Recently sold them a vehicle and the whole process was very easy!

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Facebook Feb 7, 2024

The service team at BD Summit Ford is EXCELLENT!! They were able to schedule both of our vehicles for routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!!

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Google Feb 4, 2024

We are a landscaping business in Kansas and the team at Summit made us a deal that we simply couldn't pass up. Top notch communication throughout the entire deal and never felt pressured. Not only did the truck come in the condition as expected, they even delivered it and made sure it had a full tank of gas. Thank you to Daniel, Michael, and Danah for making this the best buying experience we've ever had at a dealership!!! A+++

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Google Feb 2, 2024

Jamie is the best!

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DealerRater Jan 26, 2024

I had a good experience purchasing my vehicle. Brennon was a good listener and accommodated my needs. He was upfront and honest throughout the entire process. I waited for an incredibly long time to meet with Danah but was walked through the process in a reasonable amount of time once I did. I had to ask for costs and APR in order for her to show me the numbers. I would have appreciated more transparency throughout the finance process. One suggestion would be to stop the sales pitch for the extended warranty using fear tactics. Instead, provide the customer with ...

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Google Jan 24, 2024

Had a recall on my new Maverick. The paperwork from Ford said to expect 1/2 day or more to fix. Called to make an appointment and the Service Department said it could be the next day, and they would come to my house and do the updates. Technician showed up on time and did the recall update in around 30 minutes.

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Google Jan 9, 2024

Great place for all of your service needs

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DealerRater Jan 8, 2024

Joel and team as always delivered exceptional service! I would not hesitate to recommend them.

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Google Jan 7, 2024

Excellent place to buy a vehicle! Everything was smooth and simple. Highly recommend.

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Google Jan 6, 2024

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Google Jan 5, 2024

Great customer service.Overall a great car buying experience A top notch dealership 👍👍

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Google Jan 5, 2024

This may sound dramatic, but I’m actually convinced everyone at this dealership are angels on earth. Last week I got a flat tire after hitting something in the road. I was stranded in beaver damn with a toddler and baby. After being denied help from Walmart, fleet farm, and two auto body shops leaving all 3 of us in tears, my husband called this place, and even though they were completely full they happily helped us. There response was “if this was my wife and kids, I would want someone to help them”. Not only did they help us, but ...

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Google Dec 31, 2023

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Google Dec 30, 2023

They swapped out my wife’s flat tire while she was passing through town, even though they were fully booked. Everyone was extremely nice and understanding! Amazing customer service!

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Google Dec 30, 2023

Jamie Hansen very professional and easy to work! Thanks for brand new pick up truck!

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Google Dec 29, 2023

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Google Dec 23, 2023

Great work, reasonable prices, courteous staff. Special mention to danah in finance and Lexi in sales for all their assistance.

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DealerRater Dec 22, 2023

Fast service and friendly staff. Didn’t rip me off too bad. Lol jk. But seriously they made the experience easy and painless.

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Google Dec 22, 2023

Being as busy as I am , I went into the dealership looking for a reliable new car to trade in my truck and this place is by far the best place to go to. Brennon was my salesperson and he found exactly what I was looking for and did not pressure me like most places. I have spotted a lot of sleazy dealerships who lie to sell but this dealership stays 100% honest. Thank you all so much for helping and not trying to give the runaround. For anyone wanting honest and reliable help. This is the place to go.Summit ...

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Google Dec 13, 2023

Sales person Brennon was Very helpful in getting a different vehicle. Dahna was Extreme finance person and helpful. Cost of used vehicles is so increased its difficult to decide if I paid the lowest price. Would say it was median. Free carfax for a year was nice gesture.

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DealerRater Dec 8, 2023

They were great! but everything costs to much everywhere😊 Nice work truck though. Very congenial Folks.

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Google Dec 5, 2023

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DealerRater Dec 3, 2023

Great team of people to work with! They made sure I was involved with every step of the process and understood everything.

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Google Dec 3, 2023

Easy and excellent experience.

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DealerRater Dec 2, 2023

Tim was a great salesperson! We had an amazing experience. We would definitely come back.

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Google Dec 2, 2023

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Google Nov 28, 2023

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DealerRater Nov 26, 2023

The sales lady Lexi was very friendly and helpful she was very understanding. The dealership had the very truck that I was looking for

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Google Nov 23, 2023

Fantastic service, very nice people. Thank you Tim and Danah

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Google Nov 23, 2023

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Google Nov 20, 2023

This is the best place to take your vehicle for service. Great work and fair pricing. Good service too, got me in and repaired fast.

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Google Nov 15, 2023

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Google Nov 10, 2023

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Google Oct 30, 2023

First time coming to Summit Ford, had an oil change done on my vehicle, the experience was very good! Will definitely be coming back...

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Google Oct 27, 2023

My wife and I had a great experience working with Brennon with Danah. They were very responsive and always were looking out for our best interest. We would recommend both of them to anyone searching for a new vehicle. They made the car buying process easy and went out of their way in doing so!

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Google Oct 23, 2023

Everything about the sale went smooth. Brian and Danah were both wonderful.

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Google Oct 18, 2023

The kindness and courtesy extended to me was very much appreciated. Thank you. Thanks for the car was Also.

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Google Oct 17, 2023

Would highly recommend summit Ford for all your service needs.We were looking for a different Ford dealership because we were not happy with the service we received multiple times. Will definitely return for services on both of our Ford vehicles

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Google Oct 11, 2023

It was a great experience. Everyone was very pleasant. Would recommend them to everyone I know! Have been going to Summit Ford for years, and never have had a bad experience.

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Google Oct 10, 2023

I am happy with the hospitality from evert that helped me purchase my new car. Submit Ford went above and beyond

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DealerRater Oct 7, 2023

Daniel DeVries did an awesome job. He was in constant communication with us about the car we chose. I never had to wonder what was going on with the title, car inspection, or the addition of heated seats. He was always updating us on the status of the car.

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Google Oct 2, 2023

Recently purchased a car from summit ford, I couldn’t have had a better experience! Lexi was knowledgeable, and helped made the buying process a smooth experience. Danah also was very knowledgeable and helpful. Overall they both made you feel comfortable and at home! Great people working at a great dealership.

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Google Oct 2, 2023

We bought a '21 Golf GTI from Dave P. He took a deposit to hold it for 10 days until we could make the 180-mile round trip. He was excellent to deal with professionally and is a nice guy personally. I'm glad to have gotten to know him.

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Google Oct 1, 2023

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DealerRater Sep 29, 2023

All of the Summit staff went above and beyond! Very friendly and accommodating!! Exceeded my expectations.

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Google Sep 26, 2023

Lexi was awesome to work with for our pre owned purchase! Summit also offered a solid value for our trade in .

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Google Sep 25, 2023

Tim C. was amazing, he helped me get the perfect vehicle for myself. He was engaging and made the experience smooth and relaxing. Great conversationalist to really make you feel comfortable. And Danah was extremely thoughtful and made sure to explain everything which was fantastic. Both are amazing employees and wonderful people.

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DealerRater Sep 22, 2023

Brennon made my day when he gave me the "key" and I drive off. Glad I came to Summit Auto. They held my personal check for a week knowing insurance check hadn't come through yet. Thank you Brennon for your help.

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Google Sep 18, 2023

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Google Sep 17, 2023

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DealerRater Sep 10, 2023

The experience was good. All the questions I had were answered. We are happy with the Jeep.

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