I purchased a 2022 F-350 XLT from Summit Ford. Cody, my salesman, was personable, responsive, and the bright spot of the experience. Unfortunately, the rest of the process left a lot to be desired. I originally held off on updating my review because I wanted to give Summit Ford a few weeks to make things right. They told me they would work with my local Ford dealer to resolve the missing factory keypad code issue, but ultimately did not follow through. Since I live almost two hours away, returning to Summit Ford was not realistic. After owning the truck for about two weeks, I checked the fluids and found the engine was missing the oil cap entirely, the coolant was still low after they said it had been filled, and the windshield washer fluid reservoir was empty. I had to order and replace the oil cap myself. On top of that, after less than 1,000 miles, the brakes are already making noise consistent with worn pads despite being told they were in acceptable condition. I also paid for a ceramic/paint package and detail service, but the results were underwhelming. The truck still had fingerprints, dust, and marks on the windows, and much of the interior appeared barely cleaned. To make matters worse, management showed little interest in resolving concerns and even claimed over the phone that my trade-in was a “junk” vehicle they had to dump over $4,000 into, despite their own posted repair history not supporting those claims. I genuinely tried to give Summit Ford the opportunity to correct these issues before updating my review. Unfortunately, based on my experience, I would have very little confidence in their service department or management team. Update 6/17/26, Summit Ford has refused to respond to my local dealer to rectify my door code. Furthermore, when I took delivery of the truck, the shifting felt off. I asked the salesman and he assured me it was normal and there was no issue. I had it looked at today at a ford dealer and the shift cable was on the verge of snapping and very worn. Now I have to pay $600 to have it replaced when it was an issue at the dealership. Beware of Summit Ford.

Fixed all of my repairs fast and with out any hassle.

Tanner and Danah were both wonderful to work with! They both made the process extremely easy and they even stayed past closing hours to complete the process so i could take my truck home! Great selection of quality trucks. Highly recommend!

Summit Ford in Beaver Dam has an amazing staff and excellent service!!

Brooke is a personification of customer satisfaction . Always great job

Fast and easy! They even washed it for me!

Service department always provides quick and friendly service.

Summit Ford was great! My Sales Specialist Tanner Beaudry was very knowledgeable with the Ford F150 Lobo. He pointed out key features I was looking at. Test drove myself gave me a firm decision on getting the F150. I got a great deal with incentives to get my payment affordable. I definitely would come back to Summit Ford!

Everything worked out fairly well except a tire pressure sensor I said was intermittently shutting down, the replaced the wrong one.

Professional and competent. Very customer oriented and helpful. Went out of their way to get the best possible outcome for me and securing the deal and delivery of the by.

Tanner made sure to answer all of our questions as thoroughly as possible. We went into Summit Ford to simply test drive some vehicles and ask some simple questions about our trade in options. Tanner made sure we didn’t feel pressured to buy and that eased any concerns we had going into it. We felt our time and money was being taken seriously even after making it known we weren’t for sure buying. All in all, best dealership experience we have had and we will be recommending Tanner and Sumit Ford to friends and family.

Everything was performed correctly and in a timely manner

I was looking for a Mustang mechanic. Any on can change oil. Specifically I wanted to know if I could get a digital speedometer thru the engineering test mode. I've read about it. You couldn't find anything. Really?

Summit Ford is a very good dealership, I haven't bought a car from them, but I have Maintenance always done by them. Their shop is clean and looks well maintained.